RONNIE WEST

Review of T Brown Group

An utter disgrace . My 86 year old mother in law h...

An utter disgrace . My 86 year old mother in law has been left without hot water and heating after an engineer visited to fix the problem well over a week ago. As always the engineer didn't have the part to do the job and left the premises. Subsequent appointments have not been kept. Someone including a supervisor was meant to attend today after my wife had a long conversation voicing her concerns yesterday. No one came. It is now the coldest time of the year. My mother in law has health issues and extremely stressed about all of this. She lives in North London and T.Brown are telling us that they have no one available to deal with the problem. We have had similar problems in the past regarding this company and never truly complained. This is the final straw. We will be contacting out local M.P and our local newspaper today.

I notice that i have to give a star rating just to be able to post this. In reality I would give no star at all.

Regards