Worthless. All around worthless. My wife's grandmo...

Worthless. All around worthless. My wife's grandmother fell coming up the stairs at 8:30 pm tonight. Over 80yrs old. Gashed her hand open very badly, lots of blood. Wife took her to the trash Muscatine ER at 8:45 on a Wednesday night. Receptionist said they were "very busy". At 11 my wife texted me, still hadn't seen a Dr yet. It's now 1:30 in the fricken morning..still not back yet. This poor woman was literally at the ER just yesterday due to heart issues. Do you think they would take this into consideration and not keep her out at this hour? Of course not. I even called to check in as my wife's phone has died. "Cindy"answered, no compassion, no caring in her voice whatsoever. Said she has been triaged and bandaged. But that's it. So if that was done...why not just stitch her up and be done with it. Almost 5 hrs and still sitting here waiting for them to get back. This is just pathetic. I would leave zero stars if possible. Absolutely awful. They could have driven to Iowa City, been cared for and been back by now. This place is worthless! Do yourself a favor, if you're not bleeding out, stay away from these morons....edit. finally back at 2:00 am. Over 5 hours. Absolutely worthless.