When we got there at 2.30 in the afternoon the sta...

When we got there at 2.30 in the afternoon the staff member was busy on the phone which was fine. We checked in we were charged peak rates again we were ok with this. Then was told that everything we need would be in the compendium in our room. When we got to our rooms we went through the compendium and noted that there was 2 different listings for the tv channels and not one of them matched what was actually working nor did the remote work. The compendium said we should get the WIFI password from the office however the office had told us at checkin that it would be in the compendium. I then went to go to the office at 4pm and no one was there to ask the question. I went to look at the Restaurant for an option for dinner and this was still closed. There was a sign that said it was closed through June. We were staying in July. I completely understand we were there during what would be a peak season but to not have your peak season offerings available we werent comfortable with this. We only stayed 1 night and then moved on. The Location is perfect if you are looking for somewhere before going up to Mt Hutt. Room was tidyish with a dirty wine glass found in the cupboard.