Been reading a lot of reviews on Artona lately and...

Been reading a lot of reviews on Artona lately and the negatives (1 star reviews) have some serious points that absolutely correct. As a former employee I also ended up leaving this company because of the same issues. They are OVERBOOKING. that is why it always seems so rushed. You're given FIVE MINUTES in each room then you're sent to the next. (High school grad).

This was at the start of the season. By the end of the season (january) they were booking EVEN MORE to try and get everyone's photos in on time. As a former photographer, I would like to state that the photographers hate rushing your kids just as much as you hate being rushed. We would love to take our time and provide quality photos that capture the uniqueness of every person.

And the actual cap and gown photos (which I mainly focused on) are so important and to feel like such a big moment is over so soon and you're not even happy with them.... we are disappointed too. And since it doesn't seem like this is a solution that will be fixed (as more schools seem to contact this company every year), as a former employee I will apologize for every family being rushed.

The owner of this company is a wonderful man and he honestly cares so much about your experience and the quality of the photos (as do many of the photographers) but unfortunately there are other people who are making these final decisions and I believe them to be decided for money, not quality or happiness of customers or staff.

This studio is beautiful and when given the time the staff are excited to be with you and will give you great quality. But my advice to customers is book a day time week day appointment. Book a weekend and you will not be happy.

And advice to the company, i loved working there. Until I had kids coming to my room already crying or miserable over an experience that should have been monumental and so important to them. The focus needs to be turned back to quality. Not how much money you can make.

Great photos... IF you book a weekday, day time appointment. (No response from the company needed. I've said all I need to say. )