Bad customer service.

Bad customer service.
My front seat had a ripped seam. Since my car is still under warranty I went to this dealership where Service adviser Jamie Martinez filed a repair request under warranty. She told me she needs to contact Toyota and will get back to me. It s been almost three months she never called back. I called the dealership several times and they told me I need to get a hold of her. I left several messages on her voicemail. I went to the dealership and they took a note and told me they will call me back. No one ever called me back. Frustrating.