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Steve Mullen

4 years ago

I recently had an issue with a payment not going t...

I recently had an issue with a payment not going through with their new system and had to call the office to complain about it. Though there was nothing they could do about the late fee I received Chelsea Grey replied to my email very quickly. As the first of the next month approached Chelsea sent me an email politely reminding me to take advantage of their auto pay system. She anticipated a potential problem and offered me a solution that could help me avoid a late fee in the future. That extra effort was greatly appreciated.

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