I had purchased a 2016 Chevy malibu from them a co...

I had purchased a 2016 Chevy malibu from them a couple years back. My sales guy was Mark Fink at their Dallas location. Everything for the most part was perfect. I was in and out with a new car quickly. Now for the one star review... i spoke to Mark and explained to him I was not interested in their extended warranty from the beginning. I explained this to him SEVERAL times. In the end he understood and he didn t mention it again. Our preview contract had no mention of any extended warranty. Since my husband was the one getting the car under his name I left to get my kids something to eat. My husband signed the contract and we left. On our way home I decided to look at the contract and to my surprise yay! Mark had added all of the warranties he kept annoying us about. I called him right away and he apologized for what he did. He straight up admitted to lying to us. Our loan went up from 19k to 24k due to all of the extended warranties he added. After looking at their reviews at several sites I noticed they were notorious for this. I still have the messages saved on my phone from where he was explaining to me how to cancel the warranties. I had never experienced anything like this prior to this situation. Please look over you final contract because this dealership will do anything to get you to buy the extra warranties. I forgot to add that their Regions bank we financed the car with lost a $2,000 payment we made. They didn t allow us to have online banking because we wouldn t open a checking account with them. I was forced to drive to nearby towns to make the car payments. It was either that or pay by mail. Thank God I paid at the bank because I was able to have proof of my payment. After they harassed us for non payment we emailed them a copy of our receipts and just like that the calls ended. I never got a call back or a response to my email to find out what happened to my money in the first place. So much for the perfect car buying experience.