J

Joseph Egar

4 years ago

Some water in my lower level carpet just around ba...

Some water in my lower level carpet just around bathroom area from a leaky sink. called servepro and thy came out right away..that was good but they wanted me to sign a contract with the price undisclosed to remove the wet padding and dry the carpet, install new padding and reattach the carpet. That is a blank check I told him and I dont sign blank checks. He said we just dont know how much time it will take. Really? Not rocket science here. Finally got an estimate not a solid number from the franchise owner on the phone of $3,000. I just had Lowes install the entire lower level for $1500 with padding etc.. I just did it myself with a $60 roll of padding and a fan. Took all of 2 hours tops labor and 2 days dry time. If money is not an issue I guess they are ok maybe

I see they just respond with canned responses. Very sorry... blah blah.. If they were serious they would fix the problems but looks like years of BS work. How do they stay in business??

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