Selwa M

Review of HOTEL BLUE MOON

I d highly recommend going anywhere BUT this hotel...

I d highly recommend going anywhere BUT this hotel. Only stayed one night (last night) and I would never ever recommend it. I ve been a frequent traveler to Miami staying in some amazing ones - some right on the water, some overlooking the city - and never in 12 years did I have an experience like this. Let s start with the cons;

1. Every negative review you ve read before this - spot on. Pay attention because every person who wrote what was wrong about this hotel was 100% right!!

2. They charged 5 couples all different rates. From $219 to over $500. The Veteran rate was not the same across the board and the front desk s treatment of them was rude & disrespectful- from the young lady the first night who apparently was never informed she is in the Customer service field and actually has to be nice to people (she s not at a doggy daycare which is probably where she belongs so she doesn t have to interact with humans) to the guy (I d say gentleman but I ll reserve that for men who are genuinely that - like the bellhop or the Bartender. Put them in charge seeing as they were kind, fun, pleasant, respectful, & all around nice guys) when we asked why we didn t all get the same military rate (then tried to argue with me, ended up being so wrong it was comical , and never apologized,) Disgusting behavior. The hotel was founded by a man who lived in a generation of entertainers & couples who enjoyed the finer things in life but also understood what RESPECT meant (I know because I was raised by one) -they d probably roll over in their grave if they saw what a lot of us did at this place

2, The pool is not what the photos show. It s incredibly small and unless you have children under the age of 5 - you won t be doing any kind of swimming (think jacuzzi on steroids)

3. Rooms are musty, little air conditioning, & uncomfortable bed.

4. You must pay ahead of time (with your room) for INCLUDED continental breakfast. That s a lie - it s not included at all. (Now THAT was funny - not really but I almost couldn t believe what I was hearing lol. Ohhhhh Your included breakfast? Oh no that s just a joke . WHHHATT? Worked out - we went to a great Cuban restaurant that didn t require me sacrificing my first born child.

Pros:
Ummmmm
1. Loved the people I was with
2. Bartender and bellhop were super nice guys who I told they should go work someplace way better.
3. Close to Wet Willies and Mangos
4. I literally can t think of anything else - OH! They had FREE water with lemon & lime in the lobby!

I know the owners won t do anything with this review because they re sitting pretty in mansions in N.H. BUT I do hope it helps other travelers. For the love of God if you want a great hotel with breakfast and other amenities and honest people go some place else.