What a totally shambolic company with chronic serv...

What a totally shambolic company with chronic service and poor customer service.
Bryson Recycling took over the garden waste collection for Conwy County Council in
the year 2020 / 2021.
Before this date Conwy Council did their own garden waste collection in-house with
absolutely no issues what so ever.
Then Bryson came on the scene...what a fiasco
1...The garden waste collection bins were delivered on the Saturday prior to the commencement
the following Monday of the 1st garden waste collection.
2....That collection never happened, Bryson said we would receive an extra collection this year to
compensate..hmmm !!!!!
3....After a week of trying to contact Bryson by telephone I gave up and contacted them by e-mail
receiving a standard letter of apology 3 weeks later.
4....Brysons 5th due collection...FAILED YET AGAIN...none of the bins have been collected
in my road.
After contacting Bryson ( wow they answered the telephone ) just told to leave my bin out
till it is collected at a later date.

My garden waste bin is full to the top, after 2 weeks the smell of rotting grass is like living in
a farm yard.
What do Bryson recycling do....NOTHING, a totally useless company to say the very least.