I had a terrible experience applying here for grad...

I had a terrible experience applying here for graduate school. Before I even started the process, I tried to call and ask questions about what pre-reqs I needed; they never answered or called back. During the application process, I also tried to reach out. I tried in the morning, afternoon, and evening but they never answered or got back to me. Then, I got the decision for waitlist because I had not taken a specific class, which could have been avoided if they answered me months before when I originally tried calling. Still after that, I tried to call to get more information to see what I could do, and once again they did not answer or call me back. As an admissions counselor at a different college, I had heard stories like this before regarding New Paltz.