This review has been a long time coming (bought me...

This review has been a long time coming (bought memorial day weekend), but something I've always been meaning to write given the experience we had.

We had dealt with some shady dealers and tactics; and to be honest, I wasn't expecting much different when we showed up here. I had my guard up and was prepared to be SOLD to. However, I can't say enough about the whole experience and treatment we received. Mercedes was awesome from start to finish - trying to make us feel comfortable and chat. It felt like we were talking to a friend though and really getting to know each other, not just BS small talk. She was knowledgeable and accommodating throughout the night and test drive.

They had the car we wanted and we decided to sit down and see what we could pull off - When it came time to negotiate, (Steve and Dan I think?) were awesome, fair, and up front. I never once felt like I was being led on, lied to, hard sold, or treated poorly. Even after choosing a price, they were fair and accommodating with financing and finishing up.

Nothing like ringing the deal bell after midnight to top off buying a new car too!

We ended up leaving after 1am when the staff stayed late to finish deals and wait for everything to clear. Rather than rushing us off so they could sleep, they made us feel taken care of and Mercedes stayed until 1:30am to show us how to work the iphone program in the new crv.

Summary: awesome staff, no hard sell, fair and transparent negotiating , and ..... HONESTY - something we hadn't seen yet in dealerships. We wanted a specific car, and the dealer was less important to me. I never thought I'd be so happy with the experience and dealership.