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0 stars from me. The worst experience ever. My aut...

0 stars from me. The worst experience ever. My auto fill accidently filled in a short form of my name during a glitch with their system and I missed it. I IMMEDIATELY call them back and Nelson Louis (customer rep) told me that the ticket would have to be reissued, a $250 fee and that i would have to purchase a new ticket at a new price 180 more. I asked them to cancel and i was told that it would cost a lot to cancel, so I called air canada and they told me that a name change came AT A $0 cost this is when i looked into the fine print and found that to cancel would cost me only $50 if it was done on the same day. AND THAT IS WHAT I DID!!!!!! THE CUSTOMER REP FOR FLIGHT NETWORK LIED TO ME!!!!!

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