Wendy Klein

Review of Woburn Toyota

If you are nostalgic for the cliche, greasy & push...

If you are nostalgic for the cliche, greasy & pushy used car sales experience of the past, then this is the dealership for you! Drove 1.5 hours to meet with Nunzio to look at a specific vehicle they had listed online. Was met at the door by the obsequious "Ricky" who claimed that he would get Nunzio, and then proceeded to set up the test drive himself. Once we got back the desperate "Ricky" met us and the high pressure tactics and cliches began. Car was owned by a nice older couple; the accident posted on the car fax was from a scrape the customer put on it while shoveling last winter. Agressively pushed us to commit to purchasing that vehicle today. Left us alone for 15 minutes while he went to speak with his manager to get us the best price he could. Came back even more desperate to make the deal. After we explained MULTIPLE times that no matter what price he comes back with, we wanted a day to think on it, he became argumentative and remarkably unpleasant. Not only did his behavior and sales tactics lose him the sale (we actually liked the car) but we refuse to set foot back inside the dealership.