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Prior to appointment, called and made sure procedu...

Prior to appointment, called and made sure procedure was covered by my insurance. Gave them my insurance info so they could call and verify what services were covered. Can someone explain to me why an xray and a panoramic x-ray be done at one visit. The lady who took the xray mentioned something about writing off one of them if it was not covered by my insurance because i made it known that i was not ready to pay a dime out of pocket. Come June 1 get a bill for almost $200 for xrays only....No other service was provided because i did not want to proceed with them after realizing that they wanted to add on every service that insurance could cover. Spoke with my insurance company and was informed that regular x-rays and panoramic x rays are not usually done together. it is usually one or the other. At the visit, i realized they were doing their best to charge me for services i did not need so i DECLINED their services and went next door and received outstanding treatment. Dentists like these are the ones that give a bad vibe to the entire profession. And the receptionist-----so rude. Usually don"t write reviews but i wouldn't waste any time going to this place. There are better dentists in the area that wouldn't rob their patients and/or insurance companies with excellent customer service!

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