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Caitlin T

3 years ago

Family attempted to set up a private party at Gigi...

Family attempted to set up a private party at Gigi's. Emailed the address listed on their site and waited close to a week with no response. Called in and was given a different email address by staff which I also messaged. I didn't get a response to either message. It's now months after the fact and I've gone with a different venue that responded to my email within a day. Still haven't heard back from Gigi's. It's an unprofessional establishment and not worth your time.

Edit: It was my Mother's email and she messaged the email listed on your site for private parties. When she called in the staff gave her the email address of a manager who she was told was in charge of the private parties. Neither emails were responded to.
There are multiple reviews about people who have tried to set up parties and were ignored, so this clearly is not a one time issue. While I appreciate that you want to avoid this type of situation in the future, I am not impressed with your restaurant's professionalism. You've been in business long enough that these kinks should have already been worked out.

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