I felt the need to highlight a positive experience...

I felt the need to highlight a positive experience with Right Choice given the extent of poor reviews here.

I selected their quote from a price comparison site, and although Right Choice do subsequently phone to check details, in my view it seems to be fair and with good reason.

Price comparison sites, as in my case, don't always provide sufficient opportunity for users to provide full and accurate information. In my case, the precise model of classic car wasn't listed (so I chose the nearest similar model), and no provision was made to divulge the value of a previous claim.

Right Choice called me the following day and we were able to correct those details. Admittedly the quote went up by around 20%, but to be fair if they hadn't called and had just taken my submitted information as 100% correct, then I may well unknowingly have have not been insured.

The issue is here is not with the individual insurance brokers, or indeed with dishonest consumers, the issue is seemingly with the system, whereby information collected by the price comparison sites is at risk of not being collected 100% accurately.

I have to give praise to Clayton at Right Choice who was more than willing to openly and honestly discuss the negative reviews submitted, it was a refreshing approach and on that basis I was more than happy to proceed with the purchase, also in the knowledge that the policy was underwritten by a well established and reputable firm.

I wonder how many poor reviews out there are actually a result of inaccurate information being handled by price comparison sites, rather than brokers who are inherently "dodgy".

And equally I wonder how many people out there are driving with insurance policies that will be null and void in the event of a claim, that would be made valid with a simple phone call to ensure accuracy.

So that's my tuppence-worth. Not many people can be bothered to write positive reviews, clearly angry people are generally more vocal, but for now I can say that the Right Choice approach seems sensible and honest.