Had appointment at noon and was promptly seen by S...

Had appointment at noon and was promptly seen by Sam Saidian. He was personable, solicitous, knowledgeable about Honda CR-V and spent time just the right amount of time showing me the features of the car. He was able to dispel my concerns about the negative info on the internet about the CR-v. Sam did not pressure or rush me to make a decision. It was busy that day and the whole process took just under 3 hours.