When I moved in- three 3 electrical sockets broken...

When I moved in- three 3 electrical sockets broken were exposed, I filled out the move in check list and 2 weeks later they still didn't fix. I had crawling toddler at the time. Didn't want her to get shocked due to the code violation.

I looked up the landlords info online and wrote a letter, they were fixed the next day.

Century 21 Champion is understaffed and has broken processes. They also don't understand the law.

For example, my AC unit broke. I called them and did a ticket online. The home was under a warranty, and the person the warranty was with couldn't get to the home for 4 days. I called my own guy and paid $150 for a capacitor. My own money. Got it fixed the same day. Plenty of HVAC guys would have done it. It was 90 degrees out. No HVAC is a health and safety issue in 90 degree heat. This is where the law kicks in. 4 days isn't reasonable. I sent the landlord a note to her house, that was the last straw for me that they reasonably expect me to be in a house for 4 days with no AC in 90 degree heat. They probably treat their own dogs better.

There are some staff there that are friendly and nice, but they are overwhelmed. They motivated me to buy my own home since I was paying all the repairs anyway. So it worked out. They don't respect you at a human level. That's why I'm sharing, it's personal how bad they treat you. Its very disrespectful. They think because you aren't an owner, they can treat you like a lower class person and leave you sweating for 4 days in 90 degree heat. You gonna get this review too, I been planning this one since the summer.

I would recommend all tenants look up who their owner is online and just write letters directly, it was the only way I ever got anything fixed was to go around Century 21.