Lida Lee

Review of Dick Smith Mitsubishi

I guess they took my rating out? But anyways I'm b...

I guess they took my rating out? But anyways I'm back to say what I said before. They are liars, the guy handed us the papers without our verbal consent on the maintenance deal that we never wanted and then we tried to cancel it within 30 days as well and they said it was taken care of but it was a bunch of bull. We are still paying for it! We said we would buy the car and walk out the door with the amount they agreed with tax included and they tried to slip in 3k extra for the maintenance fees and crap that we never said yes to. The car itself is very nice but the deal they thought we were never gonna notice that they slipped in extra stuff. What's funny was they said it was taken care of and then we called the maintenance company and they never received cancellation papers which was suppose to have our signature and the dealerships signature- uh never signed no papers for any cancellations. I'm still keeping my car because I love it but I would NEVER recommend this place. It's been 4 months and they never bothered to ask us about the cancellation stuff. Which is upsetting because it is not like we are going to get our maintenance full refund back since they said they cancelled it within 30 days which they never did, gave us their personal number and won't even pick up either lol. I'm not really a negative person but this time I got to lay my foot down. Never got floor mats from
Them either, called twice and they said they will call us back when they find some to match my car.