After first having a not-so-stellar customer servi...

After first having a not-so-stellar customer service experience here and leaving a three star review, I was contacted by co-owner Laura. Laura wanted to hear more about the service and informed me of changes they were making to both the staffing and the menu. I went back in a few days ago and was so impressed with how much more helpful the baristas were. They also made practical changes like taking names for orders to avoid confusion. I tried their breakfast sandwich and an iced vanilla chai...so delicious! I could drink one of those chais every day!

Steel City's food and drinks are great, their staff is friendly, and the owners truly care about serving our community well. If you've been like me and haven't been to Steel City recently, I highly recommend going back to have a lovely experience.