Lili Peralta Review of TexasRenters.com
Pay attention to the reviews people! I have called...
Pay attention to the reviews people! I have called and emailed to schedule an appointment to view one of their homes listed that is vacant. I have cash on hand ready to get things moving. No one has gotten back to me!? I ve have never had to chase an agent to give them my business/money. This is crazy! I feel bad for the actual owner of the house who is losing money because these people never follow up. I called all of the numbers they have listed and the same girl answered asking me for my name, number then she tells me the agent is on another call or in a meeting and that someone will call me back. Which hasn t happened after 3 days of me calling. If this is a glimpse of how they manage tenants then this headache isn t worth my time
Response to the owner*
How am I supposed to reach out to you? I can t even get a call back or a reply from your agent.
I called, my legal name is Ileana Alvarez and I even told the girl that answered the phone that I was gonna write a review and to tell the agent that never got back to me to call me back. She supposedly took my information every single time I ve called and said the agent was going to get back to me. (Which never happened) I even told her is there any one else that can help me. She said no. Even after I voiced my mind about the lack of service and my feeling for writing a negative review about my experience, no one has gotten back to me.
The house listed is still there. I was only trying to get help viewing it to see the size of the master bedroom to apply immediately and pay deposit and first months rent.
You respond faster to your reviews than your employees answer the phone or emails. I would love to update my review if I can get the help I need. Anyway you can help me. I appreciate it.
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