I did not have a good experience, I arrived and th...

I did not have a good experience, I arrived and the room was not ready, I left the booking voucher at the reception and I went for a ride, after two hours on the way back the room was not ready but the good thing they had lost at the change turn my booking voucher and the girl on duty before she was still there pretending nothing and holed up in a door, in the end I was without a room and there were no other free, I did not see an interest to solve the problem indeed! they were also annoyed !!! after a while I solved, the reservation was not in my name but of the person who was with me, I had to insist to have them checked more carefully, to apologize they filled me with cookies, if it was not for the optimal position I would be gone away surely even at the cost of losing all the money, if you book be careful, don't give them vouchers and then go for a walk.