My friends and I traveled to NYC, and we found thi...

My friends and I traveled to NYC, and we found this hotel in Manhattan at Time Square South. A great location to get around everywhere. The hotel room was O.K clean not the best but it'll do. We were only there to sleep. I've seen cleaner hotels. The room was very small, I wish it was bigger. The complaint I have is that the elevator doesn't work properly, we waited around 15 minutes just for the elevator to go up from the lobby. The staff was friendly. Although, my friend bought some stuff and he could not find them. I believe they stole it. I'm not sure if it was an accident because he left his stuff on the ground. The hotel has a history of the employees stealing items so it could or not be an accident. I don't understand why people have the need to steal, you live in NYC. Why would you want a souvenir?