The staff are friendly; but this BW location needs...

The staff are friendly; but this BW location needs some attention. The shower tap was so stiff it would be impossible to turn it if you were elderly or had arthritis... the vanity sink was clogged with hair when we arrived (so how did housekeeping clean this area before our arrival?)... the carpeting was dusty and had obvious traffic wear\soiling... and our duvet was covered in blonde hair (we do not have blonde hair). Noise from the hallway is pronounced, so be ready. Wi-Fi is spotty with poor connection that seems to cycle regularly and slow to a virtual halt. The most aggravating part was the lobby coffee only being available in the main building during the evening. So you need to walk out in the rain to get it even though the breakfast area has a coffee machine right down stairs ( it's turned off after breakfast)... Why?