Diesel Dan Review of Bob Brown Chevrolet
I stopped at quicklube at the Chevy store while in...
I stopped at quicklube at the Chevy store while in town. Even though they were busy the staff was professional, efficient and Kody was very helpful and explained everything clearly that was going to happen with my visit. The manager (Joe) came into the lobby several times to point out things to myself and other customers about their vehicles to recomend service on things before they could become a problem which was very helpful since my car has a line leaking I did not know about. Joe took time to get me an estimate on a repare and took me out and showed me the concern. I got a detailed report on my car's health and contact information business card with a service advisor (John) to follow up on a repair. Joe also came in and tried to talk to a lady upset about something and handeled it very professionally and did not get frustrated. Dispite being very busy they cleaned my windshield and even took time to open my car door for me on my way out! The whole experience exceeded my expectation and customer service was great, while I do not get to Des Moines all the time I was pleased with my visit and will be back in the future.
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