The room was cold when we checked in and only one ...

The room was cold when we checked in and only one of the two electric fireplaces produced any heat, our only heat source. I informed the staff as we were on our way out to dinner. They put a space heater in the room for us which didn't help much. No phone in the room. Nice coffee maker, but no actual coffee in the room. The couch was uncomfortable and the TV's were kind of small. The bed was extra firm. Suite S. Not worth the price.