I attempted to open an account with them. Before I...

I attempted to open an account with them. Before I fund my account I asked them if everything is approved. I was told that your account has been approved, you can fund your account and start to trade. After that, I sent 1000$ to my account. I got message that said the fund is pending. I contacted them they said that we have issue with your document and they ask for additional documents. I uploaded all documents as I was asked for. This process took over two months. I couldn't activate my account and I asked my money back. They send it by wire transfer because of that the bank charged me 17,5$ and I recieved 982.5$ . At the end I couldn't get an account, I couldn't get my all money back, I wasted my 3 months. Also you have to wait on the line at least for half an hour and you have to explain the issue every single time. Very poor service!