Julie M

Review of Graceland Portable Buildings

Zero stars. Worst company I have ever dealt with. ...

Zero stars. Worst company I have ever dealt with. If you live in Washington I would not do business with them. They tell your building will be installed in 7 - 10 business days, but its more like 3 weeks. They will send someone out after dark to install your shed, destroy your lawn, set your shed up in a not safe manner and when you call to get it fixed due to their mistakes will try and charge you a $250 fee. The funny thing is the guy who installed the shed tipped over and broke his machine before completely finishing the job. We had no option to get anything fixed at the time of installation because the machine broke, but now they want to charge us to come fix his mistake.

I had my shed installed on Oct 18, and called the following Tuesday to get it fixed, as of 11/14/18 it still not fixed and I cant use the dang thing and I am about to pay yet another month of a storage unit fee because they have not fixed my shed.

You call corporate and are told it will get fixed, but then you get routed back to the local manager of the manufacturing plant who is absolutely worthless and could care less about righting their companies mistakes. Not to mention it took 2 weeks and me reaching out again to the company to get the ball rolling, only to get the run around again.

Its been almost a month since this shed has been installed and I continue to get the run around with the local manager. If you want to spend countless hours dealing with a shady local manager and company then go right a head a do business with them.

I will be calling corporate (4th call in two weeks, only 1 call has been returned). Lets see how much more of my time I can waste on the worse purchase and company I have every dealt with....