Mick Smith

Review of Christchurch Casino

I found the front security and pit boss of the cas...

I found the front security and pit boss of the casino to be some of the rudest staff I have ever interacted with. When I walked into the Casino 100% sober, I was accused to being drunk by front security. I informed them I had had 0 drink that night. They said I must be on something else and accused me of being uncoordinated. I informed them I was on no substances and went in.

Later that night I got my first beer of the night at the casino. As I was waiting for the drink the pit boss forced me to go to the side. He made one of the most offensive comments I have ever received from a manager saying I had squinty eyes and that meant I had drank to much that night. I informed him I had had 0 drinks and did not appreciate INSULTS about by eyes and the way they were shaped at my brith. And walked back to have my drinks.

The fact this casino considers it appropriate for management staff to offensively belittle customers about being born with facial features that are different from most people is very hurtful and offensive. I don t plan on ever returning.