Unfortunately I was on vacation at the Enclave Sui...

Unfortunately I was on vacation at the Enclave Suites and stayed here for Seven Days, they have a breakfast available complimentary, however after eating there for the first morning I was terribly sick with food poisoning for 48 hours.

To make the stay even worse while I was sick, my wallet was lost/stolen, turned into the front desk, and conveniently misplaced when we went to retrieve my wallet.

Management was terrible to work with due to their lack of cooperation, telling me I must have misplaced the wallet. Three different managers Vera, Derek, and Pedro refused to review the camera footage, until my significant other called the Orange County police department. Seventy two hours later the management called and told us they did find the wallet in their accounting safe and the employee it was turned into didn't follow protocol and didn't apologize.

When we returned to pick up the wallet over 200 dollars in cash were missing and my passport was also not to be found.

Multiple employees tried to be helpful they stated that often thing go missing and are turned in but misplaced. The management told employees not to speak with us after we had filed changes against the front desk.

The Enclave is under investigation for fraudulently, harassment, and identity theft.