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Mike Blasky

4 years ago

This is for the 249 Wilted Jasmine property in Las...

This is for the 249 Wilted Jasmine property in Las Vegas.

If I could give this company zero stars I would.

Seven months into our lease, and I've never worked with a worse rental company. The staff is inaccessible, the vendors they use are unreliable and incompetent (our fridge has broken four times and they refuse to replace or properly fix).

When we moved in, our air conditioner was broken. Our leasing agent, Bobby Brooks, told me on the day I picked up the keys that the company had JUST received a call that the unit was not working. Our neighbor told us months later that he'd called about the broken A/C unit a full week before we picked up our key. Bobby lied right to my face! It can get pretty hot in Vegas in September without A/C, and Bobby would not make this a priority repair.

I'm dreading the move-out day because I'm positive that this shady company will try to take every bit of our security deposit and I'll have to sue them in small claims court.

We have stunning credit and pay our rent -- early -- every single time. We deserve to be treated better, but that's just the way it is, I guess.

UPDATE: We moved out at the end of 2014, and the company of course tried to take all of our security deposit PLUS charge us extra for cosmetic issues that were obvious when we moved in. Luckily, we kept our (accurate) move-in checklist and had photos to back-up our claims, and they ended up returning about 30% of our money. I wish we would have fought for the whole check, but we were moving out of the State and it wasn't worth the fight, but we were furious upon receiving the initial response from Centurion.

This should be a major red flag for anyone considering these guys, because my wife and I are great renters and have never received anything but our full 100% security deposit back. This house in particularl, although cheaply refurbished by the Chinese investor landlord, was spotless upon our move-out. We hired trash removal services and a professional steam cleaner for the carpet and they STILL tried to claim more cleaning fees.

Very, very shady company. Watch out for Bobby Brooks; he in particular seemed to hate his life and had no problem screwing over the tenants. If you have another option; take it.

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