Janice Goree

Review of Renaissance Houston Hotel

Not happy with stay. My toilet was flushing so I c...

Not happy with stay. My toilet was flushing so I called front desk. They send maintenance up and he said fixed but after 1 flush still not working. Call front desk again she said she will send him back. An hour later no one shows, I call again (9:30pm) for 15 minutes and about 7 calls no one answers. Finally I get someone to answer, I'm obviously annoyed at this point, guy shows up in 5 minutes. He has now been here for 30 minutes working on the toilet.