Becca Joy Orcutt

Review of Pool Professionals of the Caro...

The life guards are SO immature and unprofessional...

The life guards are SO immature and unprofessional. They spend their entire shift (all 20 minutes of it) talking to friends, the mandatory 10 minute pool break at the end of every hour is usually called at least 5 minutes early and they never make it back to the stand on time normally 3 to 5 minutes late. Making the 10 minute break last more like 20 minutes. Ten minutes is already a long time for little kids waiting to play. I called the management office about it and heard the lifeguard at my pool remark that "I could call I want, it doesn't matter they aren't going to do anything" I and MANY other residents will be asking for a better company next summer.