Lisa Spires

Review of Purch

I was so impressed with this company and their cus...

I was so impressed with this company and their customer service!! After I downloaded the software, I had some questions, and clicked on the first link I saw. I submitted my questions (total of 3) and waited. Almost instantly I received a response, very nicely pointing out my questions were better suited for the software company and not the distributor. I was provided a link to get the proper support and I considered my interaction with Purch Marketplace done. NOT SO! A couple of days later I received a follow-up email asking if the software company had been able to assist me! I call that "above and beyond" customer service!