hope harrington Review of Crowne Plaza New Orleans
The worst experience staying in a hotel. Came for ...
The worst experience staying in a hotel. Came for a bachelorette weekend and have had to change rooms four times. Rooms had visible mold on the wall. Icing on the cake was the bed bugs! Yes bed bugs. The manager and security came up and said they ve never had a case this bad. they moved us again and heat treated our stuff. The manager said they could not move us to the sister hotel. Said she would only comp 1 night stay until the room was inspected the next morning. No one reached out to us regarding the inspection, we went to speak to the PM manager he stated the inspection didn t happen until 4 o clock and orkin said it came bk negative for bed bugs. But we have video of the bedbugs along with security and the manager confirming the bed bugs! Worst stay for this bachelorette weekend! Calling corporate and the head director . Management was a joke she was highly unprofessional about the mold and bedbugs
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