Blanca C.

Review of Western Dental

My son had an appointment was at 12pm and went in ...

My son had an appointment was at 12pm and went in three hours later. Once inside, they gave me the consent forms to sign and I was reading them and Dr. Knapp was telling me if I was done in a rude tone. And I told her I m reading what I need to sign but she seemed so fed up and in a rush!! The other assistants sat down my son and put straps around his arms. Dr. Knapp asked me once again if I was done reading and signing and I told her nope. Since I was not done sh decided to just took of the strap off my son in a very nasty attitude and pulled my son off the chair!! And I got very upset because that is my son being mistreated by the dentist. And Since I was in the room and see what she did I asked the other three assistants if that s how she treats kids!?!? And all three assistants turned away and looked at each other and did not say yes or no. So I told her assistants to cancel my appointment and left because the doctor was being rude, had no patience, nasty attitude and mistreating my son. No kid should be treated that way! It s not the kids fault if she was having a bad day. My son and I deserve to be respected and to be able to trust the dentist that is treating him.