Amanda Oppenheimer

Review of PAR North America

Just like everyone else I wish I could rate them 0...

Just like everyone else I wish I could rate them 0 stars. My car was reppossed for being 1 month behind. Chrysler capital uses these idiots as the middle man who then hired out another company to repo my car. Hours before the repo had taken place I had cleaned the car inside and out. Completely spotless. I paid the balance in order to get my car back. Chrysler sent over the release forms 3 days later. PAR then took an additional 2 days to send the release to the towing company they had hired. I get to the lot my car is at. ARS towing in Cincinnati, Ohio. The lot is absolutely disgusting. The cars are all jammed packed and parked in dust and dirt (this will be relevant in a second). We go to the office and they proceed to tell us we cannot see the car until we sign the papers. We ask to see the car over and over again before signing the papers Incase of damage. They would not let us do that so we signed anyway. They pulled the car around and I was horrified. There were very large dents all over the hood. The back bumper was crushed. On the inside there was grease all over my light beige interior and my belongings were thrown into a trash bag causing some of the things to be broken. We took our pictures before leaving the lot and then sent them in to Chrysler capital. Months go by and they claim PAR north had a team review the pictures. They said and I quote our team of experts have determined the damage to your car was preexisting due to the dust particle content on the damage . Keep in mind it was parked on dirt in the middle of summer that was so dry it was very dusty. I had cleaned and washed my car just hours before they took it. My car is basically ruined and nobody wanted to take responsibility for it. I am now paying $700 a month for a severely damaged car.