E

Elle Marie

3 years ago

Power sales complaint

Power sales complaint

Power, we are talking about windows, doors and roofs, not nuclear reactors. Staying in someone s home for hours on end is not thorough, it is outrageous!

Saturday, you sent someone named Nicole, who took things to another level. Even though this would have been my fourth project with Power, she presented a long, drawn-out presentation as if I weren t familiar with your company. When I told her I had another appointment in 20 minutes, she defiantly told me I won t be rushed and continued talking as if I hadn t said a word. When she finished her statement, I told her that she indeed would be rushed because she would have to leave when my next appointment showed up.

When the next salesman arrived, she introduced herself to him and said she would wait in another room of my home until he was finished. I told her no . Then she said she would come back at noon (it was then 11:10 a.m.) and then the next day, when I said no to that. Finally, she seemed to get the idea and walked to the door with me. She then asked me to call her when the other salesman left. When I told her I didn t have her phone number, she said she would give me her business card. I said she could leave it in my mailbox. She said she couldn t do that and had the nerve to ask if I would walk her to her car so she could get me one! I said no . She then asked if she had done anything to offend me. I said Yes. I have another appointment waiting for me and you keep talking and won t leave. She finally walked out of the door.

Okay, not exactly finally. Ten minutes later, she pulls into my driveway again! The salesman and I could not believe it. She got out of her car with a handful of papers and rang the door bell and knocked. I thought she had gone away, but then she went to another door and rang and knocked again! I didn t hear it, but the salesman said she turned the second door knob. I guess if it was unlocked, she would have just come on in! I had no intention of interrupting this gentleman s presentation. She had already had an hour and a half to state her case uninterrupted and present me with the free written estimate I was promised. She was rudely and unprofessionally trying to encroach on her competitor s time. Power, get your salespeople in check!!!

Comments:

No comments