i entered for the raffle my ticket was chosen the...

i entered for the raffle my ticket was chosen they called once and didn't leave a v/m unlike the ticket said they would. i asked to speak to the general manager and of course Anthony was unable but was able to relay a message through another associate named Jasmine that if the people didn't answer he went to the next person and didn't even bother to leave a voicemail which mean he disregarded the raffle rules for Finish line . Also i called back within a few minutes to see who number is was and it was a busy tone numerous times i called. finally two hours later i was able to get a hold of someone that told me they gave my shoe to another person. I will be calling corporate because the store manager didn't follow the rules that was stated on the ticket and i dont find this fair. Cumberland mall Ga