Stephen Gunn

Review of Malmaison

Car park no where near hotel. 11 minutes walk away...

Car park no where near hotel. 11 minutes walk away in a public car park which had a long queue to get into . Does not say that on the website.
Queued for 20 minutes to check in. Hotel lobby was packed with frustrated customers.
Bedroom had no Scottish breakfast tea bags.
En suite bathroom had no mirror.
Bought a special offer of free drink but the bar waiter did not understand how it worked. "I'll have to check that with my manager"