Riot Gear Review of Waytek, Inc.
Waytek has a great selection of wiring supplies an...
Waytek has a great selection of wiring supplies and fair pricing on most products. The problem is they use an antiquated shipping cost system from the 1980's that leaves you in the dark about prices until after your order is shipped. It's frustrating, feels misleading, and not something you would expect to see still in use today.
When placing an order you have to select a shipping method without knowing how much any of the options will cost. After your order ships you get billed what seems like exorbitant shipping costs in some cases. In other cases the shipping charges may be reasonable, the problem is that you have no idea how much it will cost when placing the order.
If Waytek cannot figure out how to give transparent shipping costs at the time of purchase then they should follow other companies like DelCity that offer free shipping on orders over $100 or something similar. Getting billed large amounts for shipping and not having any choice in the matter feels terrible as a customer. It's not the way business is done on the internet anymore.
I will be looking for another supplier after getting hit with high shipping charges on my last several orders. I'm not going to continue ordering from a company that is not up front on the shipping prices, and you shouldn't either.
If Waytek would solve this one issue I would order from them frequently and give them a much higher rating. Everything else about the company and the products they stock is great. The shipping issue is extremely frustrating, Waytek please fix it.
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