WARNING: Prepaid is not prepaid.

WARNING: Prepaid is not prepaid.
I found myself in the branch Bochum Kortumstr. for advice on a prepaid tariff. The statement was: If you do not leave a bank account, then they pay nothing, a contract only arises when leaving a bank account.

That sounded great because, because I regularly go abroad for a few months, I only need the phone service when I'm there and how I pay for it.

Sorry but it is different for Tchibo.
It is a contract, even if the staff says otherwise and the contracts are very unclear, so it does not understand a normal mortal person.

THE CORONATION:
The whole thing was delivered to a collection agency after only two months (!!) during my absence. Main claim 20.07 EUR (= twice 9.99 plus interest) and collection charges = 58.13 EUR.

TSCHIBO REACTION:
"Unfortunately, we can not do anything about that - they made the cross in the corner so that it applies every month".
Again: It was said explicitly: Without bank account no contract "only what you deposit here in the store".

Every other contract is understandable, Tchibo is in absolute chaos, so that neither customers nor staff understand what's behind it (I believe the staff, that they have not lied to me, but believe that they just have not seen through it yourself.

PROBLEM:
Burden of proof lies with me - where else.
Therefore: I would rather do without Tchibo Mobil, because otherwise bad surprises. (about the 20 EUR main claim one could have agreed - but 58 EUR with debt collection is not !!!)

FINGER OFF, WHO WANTS NO INKASSO AND PREPAID WILL !!