Mack Nosrat

Review of Cook County Treasurer's Office

Save your sanity and dont waste your time by calli...

Save your sanity and dont waste your time by calling. Cook County is smarter than the citizen that it suppose to serve. They simply program a machine to keep you on the phone. I know no one that has been able to get anything done on the phone.

In my situation, even name change form and update form has not resulted in a satisfactory result, Actually the opposite has occurred. Single mistake has now mushroomed to several mistakes.

Accountability, and customer service is non-existence in this entity. I would be ashamed to be working for this tax collection institution. I guess there is no self pride.