Service is horrible . I have waited 3 hours for an...

Service is horrible . I have waited 3 hours for an oil change and that is with appointment. Not to mention my most recent experience waited 4 hours for a diagnostic test also made an appointment. Made an appointment for a Saturday brought the car early and got a call at 5:15pm to pickup my car that it was ready. When I got there I was told that I would have to bring the car back because they had to order one more part. Although a diagnostic test was already done the week before . I asked for a shuttle service they don t do it on Saturday . No consideration. Oh not to mention I did not received any proof of the parts that they alleged replace. I asked for confirmation of the parts that was previously replaced. I was told that I would get a printout next time. I will never bring my car there again. I has been a nightmare.