I normally love glenside Italian cheese bread, but...

I normally love glenside Italian cheese bread, but I went and got take out tonight so a friend from out of town could try it... and the cheese bread was like cardboard. It was terrible. It was so over done and so paper thing and hard. When I went to pick up my order they actually said they were waiting on the cheese bread to finish, but it probably should have been taken out of the oven long before it was. :( I wasn t super happy today.