Joshua Golter

Review of SBMI Group Real Estate Managem...

I am pretty sure that just about anyone could do a...

I am pretty sure that just about anyone could do a better job at managing properties than this company. While their name says group, it seemed as though there were only two people working in the San Diego office, and they never seemed to be there, perhaps a name change to the SBMI Couple would be more applicable. As a homeowner and landlord, I can say that this team's competency level was appalling. They would confuse themselves while on the phone, schedule meetings with others and then call me to ask why I wasn't there. When we actually had a meeting scheduled they would forget. They never return the first phone call, their billing system is usually incorrect and they could never show the actual utility bills that they would charge their renters for.
They changed their name three times in the three years we dealt with them, and while that may have been due to acquisitions, it probably helped to hide their poor reputation.
Also, if you have a maintenance emergency: garage door breaks or the plumbing has an issue, they will do everything in their power to get it fixed within the first 9 business days (but not sooner than 8 business days).
I don't believe in most smart pills but at this point they should really try anything.