Jack Peacock

Review of Higher Ground Bicycle Company

Folks if you think customer service and affordabil...

Folks if you think customer service and affordability is a thing of the past, you might want to visit Higher Ground to restore your faith in both. Roger and his team are without a doubt the most helpful and fair minded group that I have encountered anywhere in a long, long time. Other local area businesses could get well schooled by this bunch and their business model. Their products and services are very fairly priced and I've NEVER been up-sold by them. They are low key... no pressure and unlike some other shops they are NOT condescending hipster bike snobs... just real people doing a really professional job. I love nothing more than cycling but I am one of those riders that really doesn't care much about the nuances of the bike or major repairing it myself. They really seem to get that... and its ok. For the record, I have no personal affiliation with anyone at Higher Ground... just a repeatedly and 110% completely satisfied long term customer. Go see 'em! They're a breed apart.