Laurence Mulligan

Review of Phoenix Taxis

Disgusting service. I booked a 6 seater cab on th...

Disgusting service. I booked a 6 seater cab on the Morning of my Daughters Engagement party in Blyth for the return journey back to Ashington. The taxi did not turn up on time and after several calls to the cab office we were fobbed off with lies stating the cab was only 2 minutes away. One of our party was 5 months pregnant and this was explained to the booking office who just fobbed us off stating it was almost there. We waited 35 minutes outside the venue in the cold. I do not blame the driver who was very apologetic. The fault lies with the booking office. I will never use Phonix taxi's again and would recommend others to think twice before using this sub standard service.