No way this is a 4 star hotel. I am a World of Hy...

No way this is a 4 star hotel. I am a World of Hyatt member and has been for many years. Stayed in many Hyatt hotels all over and this was the worst as a 4 star hotel. I am attaching a picture of the desk chair in our room as a sample. We were supposed to stay for 3 nights and decided to leave after one night. They offered to upgrade us, but we didn't want to stay anymore. The room was so dated and water running sounds woke me up several times. The check in person was so rude, just handed me the keys without saying anything. I had to ask how to get to our room (this is a large property with many buildings). What kind of greeting was that? Unbelievable! Will never come back again!